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Privacy notice

What personal data we hold, why, and your rights under UK GDPR.

Draft for review

This text is a working draft. It is not yet in force and will be reviewed before launch. Draft of 22 October 2026.
01

Who is responsible

The controller is CLARION LABS LTD (trading as Clarion Laboratories), company number 16827922, registered office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.

Contact: info@clarionlaboratories.co.uk

02

What we collect

  • Contact details: name, email, phone and address if you give them.
  • Order details: tests, add-ons, order references and tracking numbers.
  • Sample details you give us: sample name, manufacturer, batch and label claim.
  • Payment records, once payments are live.
  • Messages you send us.
  • Essential browser storage. See the cookies page.
03

Why we use it

  • Run your order and issue certificates

    Contact, order and sample details. Basis: contract.

  • Let others check a certificate you share

    Certificate record. Basis: legitimate interests.

  • List a certificate publicly, if you choose

    Certificate record. Basis: consent.

  • Answer your messages

    Contact details, message. Basis: legitimate interests.

  • Keep accounts and tax records

    Order and payment records. Basis: legal obligation.

04

How long we keep it

  • Orders and certificates: To be confirmed
  • Messages: To be confirmed
  • Accounting records: To be confirmed
05

Who we share it with

Service providers who host this site, send email and take payments, under contract with us.

Named providers: To be confirmed

Transfers outside the UK: To be confirmed

06

Your rights

  • See the data we hold about you.
  • Have it corrected or deleted.
  • Restrict or object to how we use it.
  • Receive it in a portable format.
  • Withdraw consent at any time, for example for a public listing.
07

Complaints

Please contact us first. We will try to put things right.

You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.