Privacy notice
What personal data we hold, why, and your rights under UK GDPR.
Draft for review
Who is responsible
The controller is CLARION LABS LTD (trading as Clarion Laboratories), company number 16827922, registered office 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ.
Contact: info@clarionlaboratories.co.uk
What we collect
- Contact details: name, email, phone and address if you give them.
- Order details: tests, add-ons, order references and tracking numbers.
- Sample details you give us: sample name, manufacturer, batch and label claim.
- Payment records, once payments are live.
- Messages you send us.
- Essential browser storage. See the cookies page.
Why we use it
| Purpose | Data | Lawful basis |
|---|---|---|
| Run your order and issue certificates | Contact, order and sample details | Contract |
| Let others check a certificate you share | Certificate record | Legitimate interests |
| List a certificate publicly, if you choose | Certificate record | Consent |
| Answer your messages | Contact details, message | Legitimate interests |
| Keep accounts and tax records | Order and payment records | Legal obligation |
Run your order and issue certificates
Contact, order and sample details. Basis: contract.
Let others check a certificate you share
Certificate record. Basis: legitimate interests.
List a certificate publicly, if you choose
Certificate record. Basis: consent.
Answer your messages
Contact details, message. Basis: legitimate interests.
Keep accounts and tax records
Order and payment records. Basis: legal obligation.
How long we keep it
- Orders and certificates: To be confirmed
- Messages: To be confirmed
- Accounting records: To be confirmed
Your rights
- See the data we hold about you.
- Have it corrected or deleted.
- Restrict or object to how we use it.
- Receive it in a portable format.
- Withdraw consent at any time, for example for a public listing.
Complaints
Please contact us first. We will try to put things right.
You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.